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Projects & HRIS Administrator at ACCION Microfinance Bank

Established in 2007, Accion Microfinance Bank has a mission, "To economically empower micro-entrepreneurs and low-income earners by providing financial services in a sustainable, ethical and profitable manner.” The bank has an extensive branch network where customers have easy access to various products and services that include savings, loans, micro-insurance and e-commerce.

Accion Microfinance Bank has solid shareholder investments from three major banks - Ecobank, Zenith Bank and Citi Bank - as well as International Finance Corporation, a subsidiary of the World Bank and Accion Investments - all of which contributes to its strong financial base and allows it to service an ever-increasing number of customers. The bank’s corporate citizenship focuses on education, in which donations of educational materials and supplies are made to pupils of public primary schools.
Accion Microfinance Bank has won the Lagos State Enterprise (LEAD) award for Best Microfinance Bank in Lagos State multiple times, and the LEAD Centenary MFB of the Year, for its impact on socio-economic development, its contributions to sustainable development, and its commitment to financial inclusion in Nigeria.Description

The position will act as the system administrator while maintaining the HRIS applications and modules.

Job Responsibilities

Participate in user group meetings/conferences.
Coordinate and provide quality deliverables, including project updates/status reports
Identify and document project risks, issues, priorities, dependencies, resources, assumptions and approach
Prepare and maintain project plans based on project scope, activities and tasks necessary for executing and managing a successful project
Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
Ensures system compliance with data security and privacy requirements.
Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.
Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
Participates in all stages of project development from requirements definition to project planning and execution
Constructs custom functions and documentation such as automated queries, filters, macros, and reports.
Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions, including applying change management experience to facilitate progression to high levels of quality.
Conducts training, including developing user procedures, guidelines and documentation. Trains clients and new system users on new processes/functionality.
Provides technical support, troubleshooting, and guidance to HRIS users.
Oversees and maintains optimal function of the HRIS, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

Qualifications & Experiences

Bachelor's degree in Information Technology, Computer Science, Human Resources Management or related field required.
Minimum six years' experience of related experience with at least one year in a lead HRIS position
Hands-on experience with databases and HR software
Relevant Professional Certification is a plus.

Required Knowledge:

Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
Excellent verbal and written communication skills.
Excellent interpersonal and technical support skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
Ability to keep information confidential.
Strong computer skills and proficient with MS Office products including Word, Excel and PowerPoint.

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