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Country Manager – Transport and Logistics at a Logistics and Transportation Company - Country Manager –Transport and Logistics

We are a transportation and logistics company with Head office located in Lagos Nigeria. We are currently seeking an adaptable, successful, and experienced transport and logistics Country Manager. You will be located at Cross Country international- Cotonou. In this role, you will be responsible for the success of our expansion in Benin Republic- Cotonou, overseeing all aspects of the business. In order to succeed in this position, you need to be highly driven, have a passion for learning about and engaging with new cultures, and a desire to build the business and strong customer service skills. You are to embody our customer-first philosophy and deliver extraordinary traveling experience to our passengers in order to strengthen our business in that location in the long termDuties and Responsibilities

Manage every aspect of our operation in the country.
Handle daily loading and courier operations.
Generate daily operations report and send to the Nigerian head Office.
Handling of charter enquiries and bookings
prepare monthly, quarterly, and annual reports and forward same to the management
Write and sell ticket to passengers with zero error in writing of tickets.
Attend customer's complaints
Inform agents in other locations of space reserved or available.
Examines passenger ticket to direct passenger to specified area for loading.
Enter cashbook within 24hours of sales of ticket and bank cash sales on a daily basis
Help passengers by answering questions from customers on travelling arrangements.
Help to make and confirm reservations.
Monitor proper pick-ups
Announce departure information using public address system (if any).
Work to ensure deadlines are met and budgets are maintained
Contribute to the overall success of our company
Other duties include helping passengers who missed a bus to re-schedule their travel plans and get them to their destination as quickly as possible.

Any other assigned dutiesRequirements and Qualifications

Bsc ; HND; OND in any relevant field.
3-5 years' or more experience as a manager preferably in a transportation company.
Fluent in both English and French languages
Experience living in cotonou for an extended period of time
Exceptionally well organized and driven by success
Ability to thrive in high-pressure situations

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