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Demand Creation Officer at Malaria Consortium

Malaria Consortium is one of the world's leading non-profit organisations specialising in the comprehensive prevention, control and treatment of malaria and other communicable diseases among vulnerable and under privileged populations. We increasingly find our work on malaria can be effectively integrated with other similar public health interventions for greater impact and therefore expanded our remit to include child health and neglected tropical disease interventions.Department: Technical Length of contract: 3 years Grade: 7 Travel involved: In-country Reporting to: Line manager: iCCM Delivery Officer Direct reports: NA Dotted line manager: Country Communications Manager Organisational Background

Established in 2003, Malaria Consortium is one of the world's leading non-profit organisations specialising in the comprehensive prevention, control and treatment of malaria and other communicable diseases among vulnerable and under privileged populations.
We increasingly find our work on malaria can be effectively integrated with other similar public health interventions for greater impact and therefore expanded our remit to include child health and neglected tropical disease interventions.
We work in Africa and Asia with communities, governments, academic institutions, and local and international organisations, to ensure effective delivery of services, which are supported by strong evidence.

Our areas of expertise include:

Disease prevention, diagnosis and treatment
Disease control and elimination
Systems strengthening
Research, monitoring and evaluation leading to best practice
Behaviour change communication
National and international advocacy and policy development

Country and project background The Nigeria Country Office in Abuja, started operations in 2008, through the DFID/UKaid funded Support To National Malaria Programme, SuNMaP (2008 - 2016). The office had presence in 23 states of the country and has managed at various times, about 15 programmes and projects. It follows the mandate of the parent organization in Nigeria and has been working specifically in the following areas:

Malaria control/elimination
Integrated community case management (iCCM) for malaria, pneumonia and diarrhoea
Neglected tropical diseases (NTDs)

Malaria Consortium has recently become a sub-recipient for the new grant of the Global Fund to Fight AIDS, Tuberculosis and Malaria (GF) under the National Malaria Elimination Programme (NMEP) and Catholic Relief Services as the principal recipients. The goal of the grant is to contribute towards reducing the malaria burden to pre-elimination levels and bringing malaria-related mortality to zero by 2020 in Nigeria. This project aims to achieve seven objectives while delivering high quality malaria services in 14 states (MC implementing in 7 of the states - Kano, Kaduna, Jigawa, Niger, Yobe, Gombe and iCCM only in Kebbi and Niger) through improved service delivery mechanisms, demand creation and health system strengthening strategies.

To ensure at least 80% of targeted population utilizes appropriate preventive measures by 2020
To test all care-seeking persons with suspected malaria using RDT or microscopy by 2020
To treat all individuals with confirmed malaria seen in private or public facilities with effective anti-malarial drug by 2020
To provide adequate information to all Nigerians such that at least 80% of the populace habitually takes appropriate malaria preventive and treatment measures as necessary by 2020
To ensure the timely availability of appropriate antimalarial medicines and commodities required for prevention and treatment of malaria in Nigeria wherever they are needed by 2018
At least 80% of health facilities in all LGAs report routinely on malaria by 2020
To strengthen governance and coordination of all stakeholders for effective program implementation towards an "A" rating by 2018 on a standardized scorecard

Job Purpose

To work with the project manager and team in providing technical support and direct implementation of GF malaria project activities with a focus on community engagement and mobilisation; interpersonal communication and counselling for health and community based health workers; and other behaviour change communication activities in the state.

Scope of work

The Demand Creation Officer would support the programme activities at state level, in all service delivery points in all the Local Government Areas (LGAs) of operation to ensure timely programme delivery to achieve given targets and objectives.

Key Working Relationships

The officer working under the line-management of the State iCCM Delivery Officer and in close collaboration with the state, LGA, community actors, stakeholders and relevant partners would deliver aspects of the project as per the specified job tasks and expected deliverables.
The officer would have dotted-line management from the Country Communications Manager.

Key Accountabilities Technical contributions (70%):

Contribute to the development of demand creation strategy for the project
Coordinate the development and roll-out of training manuals for health workers, facility / community health committees and community mobilisers on demand creation including interpersonal communication and counselling and design and use of job aids.
Coordinate the planning, coordination and monitoring of project demand creation activities
Contribute to the finalization of criteria for selection of communities, health facilities, volunteers, community mobilisers for GF Project implementation based on continuum of care approach
Work with other project team to coordinate the selection of communities in the selected LGAs for iCCM implementation
Work with other project team to coordinate mapping and identification of community mobilisers and facility/ community health committees
Liaise with other project staff to ensure synchronization between demand and supply activities of the project
Oversee and provide close support to project implementing partners in the implementation of demand creation activities
Coordinate the development of project communications strategy and general documentation for internal and external dissemination of the project
Support project communication activities (development of dissemination documents to allow wider sharing of Malaria Consortium's experiences, lessons and successes e.g. case studies, website design and management, newsletters, reply to requests from project donor.)
Technical support for the planning and management of community based programmes at state level

Project Management (20%):

Contribute and work with the relevant personnel to prepare all necessary project start up and planning tools on time
Contribute to project exit strategy as part of project design and ensure inclusion of relevant activities to promote sustainability within the workplan and smooth transition of the project to government
Contribute to quarterly lessons identification and learning documentation and dissemination
Preparation and submission of project demand creation activity reports to Project Manager
Technical performance management and Quality Assurance (10%)
Take the lead in ensuring roll-out of project demand creation activities meet national standard of quality
Document evidence and best practices that are related to the project

Person Specification Qualifications and experience: Essential:

A Degree in Communication, Social Sciences, Public Health or another relevant specialty is a minimum requirement
Significant experience of working in developing countries
Excellent project health communication planning, management and monitoring & evaluation skills
Experience working in the health sector

Work-based skills and competencies: Essential:

Technical knowledge and skills in health communication
Familiar with public health principles
Familiar with monitoring and evaluation of community based health programmes
Familiar with demand creation approaches in the health sector
Excellent report writing and presentation skills are also needed
Fluency in Hausa Language is a must
Strong computer skills: Microsoft Office (Excel, Word and Power point) and Internet searches
Solid experience in convening and facilitating meetings with diverse populations and communities

Core Competencies Delivering results:

LEVEL B - Takes on pieces of work when required and demonstrates excellent project management skills
Shows a flexible approach to taking on additional work/ responsibilities when needed to achieve results
Demonstrates excellent project management skills to agreed timescales (timelines, targets, donor requirements)
Makes clear and timely decisions within remit of own role

Analysis and use of information:

LEVEL B - Uses evidence to support work
Identifies and uses various sources of evidence and feedback to support outputs
Uses evidence to evaluate policies, projects and programmes
Identifies links between events and information identifying trends, issues and risks
Ensures systems are in place to address organisation needs

Interpersonal and Communications:

LEVEL B - Fosters two-way communication
Recalls others' main points and takes them into account in own communication
Checks own understanding of others' communication by asking questions
Maintains constructive, open and consistent communication with others
Resolves minor misunderstandings and conflicts effectively.

Collaboration and Partnering:

LEVEL B - Collaborates effectively across teams
Proactive in providing and seeking support from expert colleagues
Raises difficult issues with teams/ partners and stakeholders with a view to positive resolution
Proactive in building a rapport with a diverse range of people

Leading and motivating people:

LEVEL B - Manages own development and seeks opportunities
Actively manages own development and performance positively
Learns lessons from successes and failures
Seeks and explores opportunities within Malaria Consortium which develop skills and expertise

Flexibility/ Adaptability:

LEVEL B - Remains professional under external pressure
Able to adapt to changing situations effortlessly
Remains constructive and positive under stress and able to tolerate difficult situations and environments
Plans, prioritises and performs tasks well under pressure
Learns from own successes/ mistakes

Living the values:

LEVEL B - Promotes Malaria Consortium values amongst peers
Shows a readiness to promote Malaria Consortium's values amongst peers
Promotes ethical and professional behaviour in line with Malaria Consortium's values

Strategic planning and thinking and sector awareness:

LEVEL B - Is aware of others' activities and vice versa in planning activities
Takes account of team members and others workload when planning
Maintains awareness of impact on other parts of the organisation, keeping abreast of other's activities, objectives, commitments and needs
Has a good understanding of the sector in which Malaria Consortium works

Salary N3, 830, 400

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