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Front Desk Officer at Independent Project Monitoring Company Limited (IPMC)

Independent Project Monitoring Company Limited (IPMC) is made up of professional consultants, who are competent and capable enough to help clients achieve their goals. Our professional consultants specialize in the oil & gas industries, infrastructure & building and other Services. Our experienced consultants offer services tailored to the technical, economic, and management needs of our clients.Job Title : Front Desk OfficerJob Type: Full Time  Qualification: BA/BSc/HND  Location: LagosJob Field: Administration / Secretarial   Customer Care   Responsibilities include:Performing all check-in and check-out tasksManaging online and phone reservationsInforming customers about payment methods and verifying their credit card dataJOB BRIEFWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.Ultimately, you will help create a pleasant and memorable stay for our guests.RESPONSIBILITIESPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsPosting charges to appropriate guest accounts. Apply at https://ngcareers.com/job/2019-12/front-desk-officer-at-independent-project-monitoring-company-limited-ipmc-462/








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