Kuda Bank Review, Loan Code, Customer Care Number

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Kuda Bank Review, Loan Code, Customer Care Number

Here is Kuda bank review, their loan usad code and how to contact them via their customer care number or whatsapp number.

Kuda bank or Kuda Microfinance is a digital bank in Nigeria. A truly trustworthy online financial management application.

It is a totally online-based digital bank. In contrast to conventional banks that provide face-to-face service in their branches, Kuda bank offers services, loans, bill payments, and 25 free monthly transfers via its mobile app.

Kuda is completely regulated and licenced to operate as a microfinance fintech by the Central Bank of Nigeria CBN. Founded in 2016 and commencing operations in 2017, the digital-only bank that operates mostly on smartphones has so far served over 1.4 million Nigerians.


There are no ATM maintenance costs at Kuda bank

Free cash withdrawals

Kuda Customers receive 25 free monthly transfers to other banks. Afterwards, transfers to other banks incur a N10 fee.

No-cost plastic debit card

Virtual Naira card loans up to N2,000,000
Business Account with Kuda

Criteria for opening a Kuda bank account

To create an account with Kuda Bank in Nigeria, you must be older than 16 and possess the following documents:

Email address

Nigerian dialling code



Kuda bank loan

If you use the Kuda bank app often for transactions, you can borrow money via the app. No paperwork is necessary; simply request the loan online at a daily interest rate of 0.3%.

It is safer than borrowing money from loan sharks, who could shame you if you fail to repay.

Pros and Cons


Transfers on regular bank applications cost approximately N10 per transaction, whereas Kuda bank offers 25 free transactions every month.

No hidden or regular maintenance expenses.

15% savings interest on your deposits trumps the rates offered by conventional banks, which charge account maintenance fees on deposits.

Offers short-term overdraft loans: if you use the Kuda bank app frequently, you receive low-interest loans automatically.

Free Kuda bank Visa debit card: When you make a transaction of up to N1,000, you can apply for a Kuda Bank debit card that can be used at over 3,000 ATMs and POS pay terminals across Nigeria.

Excellent referral bonus: you receive a N1,000 bonus for every new user you refer. Invite your friends and relatives to the Kuda digital bank and start earning money.


The interest rates on these short-term overdraft loans can go up to 0.3% every day.

Kuda is a solely naira-denominated bank, unlike regular banks that offer domiciliary accounts in U.S. dollars, Euros, or British pounds.

Registration is particularly tough on the Kuda app, and faults and network troubles can frequently delay the BVN verification site on the app for days.

Numerous consumers have claimed that they do not receive a response from the app’s email and customer service phone lines.

Kuda Bank ATM Card

Every Kuda bank account is provided with a free virtual card for online payments. At a cost of N1,000, you may order a hard copy.

Free delivery of a Visa Kuda bank debit card will be made to your actual location. Delivery is nationwide, and you should receive the card within seven business days of placing your order.

In the event of loss or theft, you can rapidly disable your Kuda debit card through the app on your phone.


Where can I find kuda bank office?

The registered office of Kuda bank is situated at 151 Herbert Macaulay Road, Yaba, Lagos, Nigeria. Its headquarters are located in London, United Kingdom.

Is Kuda Bank legit?

As a microfinance fintech, Kuda bank is secure, regulated, and licenced by the Central Bank of Nigeria. Though some of its services may be enhanced, it is not a fraud, and deposits are protected by the NDIC.

Can Kuda Bank accept international deposits?

Kudi bank’s licence only allows it to conduct transactions denominated in naira within Nigeria. If you want to receive foreign currency in dollars, you must open a domiciliary account.

Does Kuda Bank require a BVN?

Opening a Kuda bank account requires your 11-digit BVN number, an email address, a Nigerian phone number, and an ID card.

Kuda Bank Customer care

As a digital bank, Kuda Bank does not maintain physical branches. You can reach the customer support team in the following ways if you have questions or issues about your account:

Live Chat: Communicate with customer service directly through the Kuda app.

Visit the Kuda Bank website’s help section for solutions to frequently asked questions.

Dial 01 633 5832 to reach a representative by phone.

Email: Send an email to Kuda Bank at help@kuda.com.

Kuda customer care response time is inadequate; in the event of an emergency, you may need to contact them through various channels.

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